Hi! My name is Kim, and I have
only ordered 2 items from you so far, but I promise you that I will NEVER go to
any other florist EVER!!! You have delivered both of my ordered items that were
so beyond my expectations that I will never buy from anyone else ever again!!! I
so appreciate your honesty in advertising and fulfilling your orders exactly as
you promised. I have never written to a company before, but you really deserve
some EXTRA KUDOS!!!! Keep up the good work, and I look forward to using your
company for many years to come! I'm even spreading the good word about you to as
many people I can find!!! Thanks for making the people in my life a little
happier with your artistry.
Your loyal customer, Kimberly
I would like to say thank you for the wonderful service I have received over the
last year. Your arrangements are exquisite, delivery excellent and online
ordering convenient and easy. My Wife is always happy with the flowers she
receives and I will continue to order through my local florist for the future.
Currently celebrating our 8th Anniversary.
Thank you,
Steve D
Service like that,
it's rare now a days....because of Twila's winning attitude, you
have a customer for life. We will spread the word!
Just wanted to let you know that someone out here noticed! Thank
goodness someone still cares about good old human customer service!
Glo H from Ohio
Great responsive
company, excellent friendly service, I made a mistake on the order
form and they called me right away and told me they had corrected it
and found the proper address for me. Definitely recommend them
highly! Jon B
This kind of
personal attention is a rare surprise in an online company. It is
good to know that there are real people at the other end of my
computer.
Kym
Thanks so much
for your email and voice mail today. She received the flowers
today. I really appreciate your prompt response(s). You have
provided excellent customer service and I will recommend your site
to anyone who needs your services. Thanks again...
Dawn
Thank you so much
for the kind attention that you paid in light of an honest error.
When an error occurs, these days, many vendors ignore the
consequences or - in some strange cases - try to turn the blame back
on the customer. It was so very refreshing to see and hear
the kind words coming from you and your company. This is a very
special time for Jane and myself (first time parents) and we were
happy to have you share it with us ---- the participation of our
neighbors was by accident!
Thanks again for providing us with beautiful flowers and a unique
story that will fondly live in our memories forever.
With fond admiration,
Gene
Thank you so
much. I have sent a lot of flowers over the years, both within the
USA and to Europe and Mexico and Canada. but have never before had
the kind of connection and service that you have provided for me.
Thank you for your leap of faith! Your willingness to do so,
certainly saved the day. Rest assured I will always consider using
your excellent service again.
Victoria
Yes, she was
thrilled - left me a message at my office and at home and mentioned
them again over the weekend. Also, just wanted to let you know that
everyone I talked to (by phone) and email at inbloom.com was just
great - very helpful and friendly.
THANK YOU AGAIN!
Jessica
Ordered an
arrangement from you for friends in Clackamas and they are
simply thrilled with it. But from what they described, I am
thrilled with it too!!!!! I feel so fortunate to have located
you on the net and after reading your
Consumer Alert page,
feel doubly so. Had quit wiring flowers for quite a long time
as what was finally received was not what I thought it should be
but was pushed for a gift so thought would try one more time
and you have restored my faith in sending flowers once
again...but will only use you if possible. Thank you so! much
for the excellent work......Happy Holidays.....
Acy
Thank you...I
will! I love your website and all of your arrangements, better
than any other...truly!! Thank you for all your help earlier!
Kimberly
Thank you so much
for getting back to me tonight! I'm very impressed. You will be
highly recommended to my friends.
Thanks again.
Sherry
I've ordered from
you before and you did a great job! Finally an online florist I can
trust to do the job right!
Judie
I just wanted to
let you know that my mom said the flowers she received for her
birthday yesterday were GORGEOUS!!! Thank you for making me look
good!! One year I tired another internet service and they sent
dead - or nearly dead flowers. Thank you Thank you THANK YOU!!!
Julie
I would like to thank you for your excellent service in the flowers
sent to my Mother. She received them yesterday after returning home
to the hospital. She was thrilled with the arrangement and asked me
to send her thanks as well. Looking forward to a continued
relationship.
Slater
Dear Jonathon:
I will only
order my flowers and gifts through you as you have proven to me
that what you send is from the heart and soul of your business.
I am so pleased each and every time that I do business with
you. It is easy to do business with professionals who enjoy
what they do. Thanks again for making me look good!
Anne
Dear inbloom
thanks so much
for taking the effort to make sure that she got her flowers
yesterday, and that they were special in appearance; she said
they were beautiful, and is thrilled with them; you helped to
make a new 90 year old woman very happy, and thus her daughter.
I really appreciate your efforts to fulfill my request; I will
of course use you in the future; oh, by the way, the young man
who delivered them, was very sweet, and told her caregiver, to
wish her a very happy birthday! A very nice touch...thanks
again,,,,Adele P. M
Jonathon and
Twila.
I just
wanted to say a quick thanks for everything yesterday.
Katie called last night, she got the flowers, and she said
they're beautiful. She's never seen sunflowers with the red
tint that these have (whatever that means). I'll definitely
be using you guys again.
thanks
again.
John G
Dear
Jonathon and Twila,
Thanks so much for filling my order quickly and making
sure a beautiful arrangement made it's way to my Mother
in Law for her special day. I will be sure to pass the
word on the wonderful service provided by
www.inbloom.com.,
a rare thing this day in age. I know this family will be
back when the need arises for flowers.
Thanks
again,
Nancy S
Thank you so much. I must say this is the absolute
BEST and QUICKEST response I have ever had from ANY
customer service question I submit. Usually takes
at least 1-2 hours sometimes a day. Thanks again.
I'll visit again. ;-)
Dana
Thanks! For letting me use the coupon. I
really wasn't expecting it because I thought you
were required take it to a florist in person.
But thanks! You are so nice. It's great to
hear from real people. I am sure I will be
using you in the future (I've bookmarked you!),
and I know my mother-in-law will like the
flowers for Mother's Day. She loves the
Teleflora arrangements. Last year I got her the
Teleflora Crystal swan and the year before I got
her the Teleflora Teapot. She's a feisty
77-years old and enjoys those kinds of things.
I would love to recommend you to my friends.
I'm trying to ease them into on-line purchasing,
etc. Sometimes they can be such dinosaurs!
Thanks again for everything!
Kathy
I ordered flowers from you all this past
Sunday. My girlfriend told me that they were
the most beautiful arrangement she has ever
seen. Thank you very much. Until next time...
Marvin
Hi: The order in fact was delivered
today, Thursday and my dear friend was
thrilled. She stated that the
arrangement is gorgeous and I'm very
happy that it will give her much
deserved pleasure as she's recuperating
from a quadruple by-pass surgery. Thank
you and may I also commend you on your
very courteous and helpful manner.
Please be assured that I will not
hesitate to use your services again &
again.
Sincerely,
Evelyn
Jonathon,
thank you so much for the phone call
and quick email response to the
receiving of my order. Will
definitely recommend your service to
others. Thanks again. This whole on
line ordering thing is new to me and
still makes me a little nervous!!!!
Thanks again
Laura
You're great! thanks for all of
your help. And, in case you
wondered, the flowers are
beautiful! I'm sure we'll be
doing business again. Thanks
again,
Leslie
I was just informed that the flowers were in
fact received by Mr. Thomas. Thank you soooo
much for your help. The arrangement is
beautiful. Your help is very much appreciated.
I intend on using you in the future and
recommending you to all my friends.
Again, Thank you,
Holly Mc
Jonathon,
Thanks for the flowers. I hear that they
looked great and that my mom was ESPECIALLY
pleased! Thanks for the great service.
Garr R Osaka, Japan
Thanks, inbloom!
You're arrangement arrived, was well
received, and we are more than happy
with your service. The phone call over
the address mistake was quite
unexpected, a personal touch in this age
of emails. You're now in our
"favorites" folder and will be using
you in the future.
Thanks again.
Doug S
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